Trade Facilitation Consulting

making international trade easier

Terms and Conditions

Last updated: 9 September 2022

1. Website

Welcome to our website

1.1 Cookies

Our website is powered by WordPress.com. The Cookie Policy of their parent company Automatic applies. The site also uses Google Analytics to monitor website performance and usage. This helps us improve the website and user engagement. If you do not wish to accept this cookie usage you should leave the site immediately. By continuing to use this website you accept the use of cookies as stated here.

1.2 Terms and Conditions of Use

By continuing to use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Trade Faciliation Consulting Limited’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Trade Faciliation Consulting Limited’ or ‘us’ or ‘we’ refers to the website content owner whose registered office is 5 Prospect Place, Millennium Way, Pride Park, Derby, DE24 8HG. We are registered in England and Wales; the registration number is 11669788. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of website pages and blog posts is for your general information and use only. They are subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website and its content may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

1.3 Disclaimer:

  • The information contained in this website is for general information purposes only. Whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
  • In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.
  • Through this website you are able to link to other websites which are not under the control of us. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
  • Every effort is made to keep the website up and running smoothly. However, Trade Facilitation Consulting Ltd takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.
  • We do not guarantee that our site will be secure or free from bugs or viruses and will not be liable for any loss or damage caused by a virus either through our site or third-party link. You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.
  • You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990

2. Course Bookings

2.1 Booking a online course directly from us

You can book courses with us (Trade Facilitation Consulting Ltd) via our online booking form. On receipt of a booking, we will email you relevant joining instructions and a UK VAT invoice (in electronic and PDF form) which shall be payable within 7 working days.

Payment can be made in Pound Sterling (GBP) via Bank Transfer. We also accept most major Credit Cards, Debit Cards, and Paypal for online payments that use the “Pay Now” service by Xero.com for our electronic invoices.

We reserve the right to cancel, postpone or re-schedule any course without liability, including travel, accommodation or time spent traveling or away from the office. Delegates will be offered the options of an alternative date. If the offered date is not suitable a refund or credit note can be arranged.

If you cancel or move to another course within 14 days of the course start date, a £35 + VAT fee will apply. If a delegate fails to turn up on the day of the course or log on online where the course is delivered via electronic means, the full course fee shall be payable.

2.1 VAT for admissions to our online training events

The place of supply for training events is where performed. Online courses directly booked with us are ordinarily performed from within our offices in the UK. Trade Faciliation Consulting Limited is a UK VAT registered company and UK VAT is due on any payment that give participants admission to training events, such as those bookable via our website.

Applicable UK VAT is itemised on our invoices. VAT Notice 723A, in particular Section 3.7, explains that businesses established outside the UK can claim refunds of UK VAT. Refunds are subject to an application using form VAT 65A. UK VAT arrangements for training events are explained in detail by HMRC in VAT Notice 741a (in particular Section 9).

UK VAT treatment for non-UK business customers (B2B) may differs where the supplied training services are not subject to admission, as might be the case for dedicated in-house training (please make enquires).

Trade Faciliation Consulting Limited does not provide any warranty or guarantee as to the accuracy of the VAT information provided in this section.

3. Intellectual Property Rights

3.1 Website

Unless otherwise explicitly stated, we are the owner of all intellectual property rights in our site and in the material published, including but not limited to any concepts, ideas, methods, procedures, processes, know-how, techniques, programs, publications, models, products, templates, technologies, software designs, art work, graphics and information on or described in our site. All such rights are reserved.

Users are encouraged to distribute content (e.g. via link on a social network) provided that:

  • All copyright, trademark and similar notices are retained
  • The content does not imply that we are providing a testimonial or endorsement of an organisation, its products or services.
  • You must not modify, reproduce, publicly display, distribute or use without explicit written permission from the appropriate content or material provider (including third-party links).

3.2 Training Courses and Supporting Materials

All copyrights, patents, designs and other intellectual property rights in or relating to any course materials provided or made available in connection with our courses remain the sole property of Trade Faciliation Consulting Limited unless otherwise agreed.

No part of any course materials may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, or translated into any language, without the prior written permission of Trade Faciliation Consulting Limited.